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How do I lock an Osper card to block all usage?

If you’ve lost your card, left it behind at a friends house or if you don't recognise a transaction then you can lock the card instantly which will prevent it from being used at cash machines, in shops and online.

notice: An Osper card can be locked and unlocked by both the parent and the young person.
 

To lock a card as the Parent

  1. Log into the Osper app
  2. Select the More option from the menu bar at the bottom
  3. Select a child to open their card settings
  4. Tap Card Lock
  5. Tap the slider switch to on to lock the card, or off to unlock the card

To lock a card as the young person:

  1. Log into the Osper app
  2. Select the Main Menu by swiping to the right. 
  3. Select Account Settings
  4. Tap Card Lock
  5. Tap the slider switch to on to lock the card, or off to unlock the card

If you have lost your Osper Card let us know by emailing help@osper.com and we can send a replacement to you straight away.

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